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Digital skills training

During 2017 we successfully delivered 13 courses across the Wyre Forest district and helped 100 tenants to improve their digital skills

We're delighted to announce that due to the popularity of the courses, we will be delivering a further 14 courses throughout 2018 in partnership with Heart of Worcestershire (HOW) College.

The training sessions, which are two hours a week for five weeks, will be held at community venues across the district to help people to access training and support in familiar surroundings.

Our first Beginners Course proved to be such a success that we developed a Next Steps Course for tenants who want to develop their skills and knowledge a little further.

The courses are FREE to tenants of The Community Housing Group and offered on a first come, first served basis!

Please contact: Tina Browne - Resident Involvement Officer: 01562 733121

Email: tina.browne2@communityhg.com

Course dates for 2018

April 2018 Beginners Course Bewdley – St Georges Hall
April 2018 Next Steps Course Bewdley – St Georges Hall
April 2018 Beginners Course Kidderminster - Berrington Court
April 2018 Next Steps Course Kidderminster - Berrington Court
May 2018 Next Steps Course Habberley – Purcell House
May 2018 Beginners Course Cookley – Drumart House
Oct 2018 Beginners and Next Steps Courses Stourport and Kidderminster

Feedback from our Tenants

"The course was excellent, loved it, Thank you".

"I would recommend this course to anyone it was great".

"I always worry if I’m behind with my rent and now I can check as often as I want with MYaccount, Thank you".

"I cannot believe that I of all people who hates learning passed with a certificate I am so proud of myself and my husband were both very apprehensive about learning computers and now the kids are buying us one for Christmas so we can keep in touch via skype and Email- aren’t we the clever pensioners! We cannot wait to attend the next course in 2018 at St Georges Hall, Bewdley. Thank you from the both of us".

Want to use digital services but haven’t got access to the internet?

You can use the touch screen digital kiosk at Community House, Stourport Road, free of charge when our offices are open (usually between 9.00am and 4.30pm Monday to Friday).

The kiosk is easily accessible for wheelchair users and has Browsealoud software if you prefer to hear what is on the screen or have any difficulties in reading the screen.

There are quick links already in place to useful websites including:

  • Access to MYaccount where you can access your tenancy details, check your rent account, report a repair or fill in an online enquiry form
  • Homechoice Plus to bid on a property
  • Welfare Reforms advice including information about Universal Credit
  • Job Centre Plus
  • Other Government agency digital services

If you can’t find what you are looking for, our staff and volunteers are happy to help.

'Do you have some free time?'
'Why not become one of our Digital Volunteers'

We are really pleased to have recruited a number of Digital Volunteers from tenants who attended our courses or who have said they would like to share their skills and knowledge to other tenants on a one to one basis or support them in the training sessions.

We are always pleased to welcome more volunteers with skills at all levels, not just experts!

Please contact: Tina Browne - Resident Involvement Officer: 01562 733121 or Mobile: 07980 862767

Email: tina.browne2@communityhg.com