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Who can I talk to?

We understand that it can be frustrating when you don’t know who to contact about your tenancy or rent account.

Our homes and neighbourhoods are managed by our Housing Services Team and there are 40 districts across the Wyre Forest.

Your Housing Services Officer (Tenancy Management) can help you with most tenancy or neighbourhood matters including changes to your tenancy, ending your tenancy, undertaking a mutual exchange or giving consideration to any alterations you may wish to make to your home. They also work in partnership with your Neighbourhood Warden, identifying neighbourhood concerns, suggestions for area improvements and undertaking regular estate and communal area inspections.

Your Housing Services Officer (Income Management) can help you with rent enquiries and changes to your income which might affect your ability to pay your rent. They can signpost you to agencies who can give benefit or other financial advice. If you are experiencing any problems with paying your rent, you should contact them and let them know as soon as you can to prevent a build up of rent arrears.

If you live in a home which is classified as Independent Living (usually for older and vulnerable people) and could be a bungalow or flat in an Independent Living Scheme, your tenancy and rent account is managed by a Housing Services Officer – Care Services.

If you have recently moved into your home within the last 12 months you may have a Starter Tenancy (depending on the type of tenancy you have and the home you live in). You will have met the Housing Services Officer already when you started your tenancy and they should be your main point of contact for your tenancy. If you are not sure who this is, you can call our Customer Contact Centre on 0800 169 5454 and they will be able to help you.

Starter Tenancies & Tenancy Sustainability
Mark Williams - 07590981861 - mark.williams@communityhg.com
Trudy Hiscocks - 07595552622 - trudy.hiscocks@communityhg.com
Simon Baker - 07980853368 - simon.baker@communityhg.com
District Housing Officer - Tenancy Management Housing Officer - Income Management
Areley Kings Tim Green - 07843357226 - tim.green@communityhg.com Debra Harris - 07843355456 - debra.harris@communityhg.com
Bark Hill Yvonne Miller - 07921483732 - yvonne.miller@communityhg.com Debra Harris - 07843355456 - debra.harris@communityhg.com
Baxter Gardens Steve Harris - 07980853291 - steve.harris@communityhg.com Ian Jones - 07843355454 - ian.jones@communityhg.com
Bewdley Town Yvonne Miller - 07921483732 - yvonne.miller@communityhg.com Debra Harris - 07843355456 - debra.harris@communityhg.com
Birchen Coppice Steve Harris - 07980853291 - steve.harris@communityhg.com Sarah Arnold - 07876873849 - sarah.arnold@communityhg.com
Blakedown Rehana Parveen - 07764691964 - rehana.parveen@communityhg.com Ian Jones - 07843355454 - ian.jones@communityhg.com
Broad Street Steve Harris - 07980853291 - steve.harris@communityhg.com Ian Jones - 07843355454 - ian.jones@communityhg.com
Broadwaters Steve Harris - 07980853291 - steve.harris@communityhg.com Ian Jones - 07843355454 - ian.jones@communityhg.com
Chaddesley Rehana Parveen - 07764691964 - rehana.parveen@communityhg.com Sarah Arnold - 07876873849 - sarah.arnold@communityhg.com
Charles Street Steve Harris - 07980853291 - steve.harris@communityhg.com Ian Jones - 07843355454 - ian.jones@communityhg.com
Churchill Rehana Parveen - 07764691964 - rehana.parveen@communityhg.com Ian Jones - 07843355454 - ian.jones@communityhg.com
Comberton Rehana Parveen - 07764691964 - rehana.parveen@communityhg.com Sarah Arnold - 07876873849 - sarah.arnold@communityhg.com
Cookley Tim Green - 07843357226 - tim.green@communityhg.com Ian Jones - 07843355454 - ian.jones@communityhg.com
Far Forest Yvonne Miller - 07921483732 - yvonne.miller@communityhg.com Debra Harris - 07843355456 - debra.harris@communityhg.com
Foley Park Yvonne Miller - 07921483732 - yvonne.miller@communityhg.com Heather Lewis - 07773384439 - heather.lewis@communityhg.com
Franche Yvonne Miller - 07921483732 - yvonne.miller@communityhg.com Heather Lewis - 07773384439 - heather.lewis@communityhg.com
Habberley Yvonne Miller - 07921483732 - yvonne.miller@communityhg.com Heather Lewis - 07773384439 - heather.lewis@communityhg.com
Hales Park Yvonne Miller - 07921483732 - yvonne.miller@communityhg.com Debra Harris - 07843355456 - debra.harris@communityhg.com
Harvington Steve Harris - 07980853291 - steve.harris@communityhg.com Sarah Arnold - 07876873849 - sarah.arnold@communityhg.com
Highley Yvonne Miller - 07921483732 - yvonne.miller@communityhg.com Debra Harris - 07843355456 - debra.harris@communityhg.com
Hoobrook Rehana Parveen - 07764691964 - rehana.parveen@communityhg.com Sarah Arnold - 07876873849 - sarah.arnold@communityhg.com
Horsefair Steve Harris - 07980853291 - steve.harris@communityhg.com Ian Jones - 07843355454 - ian.jones@communityhg.com
Hurcott Steve Harris - 07980853291 - steve.harris@communityhg.com Ian Jones - 07843355454 - ian.jones@communityhg.com
Kidderminster Town Yvonne Miller - 07921483732 - yvonne.miller@communityhg.com Sarah Arnold - 07876873849 - sarah.arnold@communityhg.com
Larkhill Steve Harris - 07980853291 - steve.harris@communityhg.com Ian Jones - 07843355454 - ian.jones@communityhg.com
Lickhill Rehana Parveen - 07764691964 - rehana.parveen@communityhg.com Debra Harris - 07843355456 - debra.harris@communityhg.com
Low Habberley Yvonne Miller - 07921483732 - yvonne.miller@communityhg.com Heather Lewis - 07773384439 - heather.lewis@communityhg.com
Stourport New Town Tim Green - 07843357226 - tim.green@communityhg.com Debra Harris - 07843355456 - debra.harris@communityhg.com
Offmore Rehana Parveen - 07764691964 - rehana.parveen@communityhg.com Sarah Arnold - 07876873849 - sarah.arnold@communityhg.com
Rifle Range Tim Green - 07843357226 - tim.green@communityhg.com Heather Lewis - 07773384439 - heather.lewis@communityhg.com
Rock Yvonne Miller - 07921483732 - yvonne.miller@communityhg.com Debra Harris - 07843355456 - debra.harris@communityhg.com
Rushock Steve Harris - 07980853291 - steve.harris@communityhg.com Sarah Arnold - 07876873849 - sarah.arnold@communityhg.com
Rushwick Rehana Parveen - 07764691964 - rehana.parveen@communityhg.com Sarah Arnold - 07876873849 - sarah.arnold@communityhg.com
Shatterford Yvonne Miller - 07921483732 - yvonne.miller@communityhg.com Debra Harris - 07843355456 - debra.harris@communityhg.com
Spennells Rehana Parveen - 07764691964 - rehana.parveen@communityhg.com Sarah Arnold - 07876873849 - sarah.arnold@communityhg.com
Stone Steve Harris - 07980853291 - steve.harris@communityhg.com Sarah Arnold - 07876873849 - sarah.arnold@communityhg.com
Stourport Town Tim Green - 07843357226 - tim.green@communityhg.com Debra Harris - 07843355456 - debra.harris@communityhg.com
Sutton Farm Tim Green - 07843357226 - tim.green@communityhg.com Heather Lewis - 07773384439 - heather.lewis@communityhg.com
Walshes Tim Green - 07843357226 - tim.green@communityhg.com Debra Harris - 07843355456 - debra.harris@communityhg.com
Wilden Rehana Parveen - 07764691964 - rehana.parveen@communityhg.com Debra Harris - 07843355456 - debra.harris@communityhg.com
Wolverley Steve Harris - 07980853291 - steve.harris@communityhg.com Ian Jones - 07843355454 - ian.jones@communityhg.com
Wood Street Yvonne Miller - 07921483732 - yvonne.miller@communityhg.com Ian Jones - 07843355454 - ian.jones@communityhg.com
Worcester Road Rehana Parveen - 07764691964 - rehana.parveen@communityhg.com Sarah Arnold - 07876873849 - sarah.arnold@communityhg.com
Wribbenhall Yvonne Miller - 07921483732 - yvonne.miller@communityhg.com Debra Harris - 07843355456 - debra.harris@communityhg.com
All Independent Living homes (usually bungalows or flats in Independent Living Schemes) Sharron Jinks - 07595275638 - sharron.jinks@communityhg.com Sharron Jinks - 07595275638 - sharron.jinks@communityhg.com / Parmjit Sandhu - 07866253959 - parmjit.sandhu@communityhg.com