We take fire safety very seriously.
1. What we will do to keep you safe in your home
As a landlord, we have to meet certain safety obligations under the law. This includes
- Gas appliances must be checked by a Gas Safe registered gas fitter every year.
- Electrical systems must be checked every 5 years
- At least one smoke alarm is installed on every level of your home.
2. What you can do to keep yourself and/or your family safe in your home
We have produced a video which gives general fire safety advice
- Be careful with candles and tea lights. Avoid placing them on or near materials that could burn or catch fire – like curtains.
- Never leave a candle unattended.
- Make sure cigarettes are put out properly after you have finished with them.
- Be extra careful if you have been drinking alcohol or taking medication which may make you drowsy.
- If you live in a flat above the ground floor, never throw your cigarette over the balcony or through a window because of the potential fire risk to balconies or properties below.
- Cook safely Take extra care if you need to leave the kitchen whilst cooking, take pans off the heat or turn them down to avoid risk.
- Avoid cooking when under the influence of alcohol.
- Avoid leaving children in the kitchen alone when cooking on the hob. Keep matches and saucepan handles out of their reach to keep them safe.
- Make sure saucepan handles don’t stick out – so they don’t get knocked off the stove.
- Take care if you’re wearing loose clothing – they can easily catch fire.
- Keep tea towels and cloths away from the cooker and hob.
- Spark devices are safer than matches or lighters to light gas cookers, because they don’t have a naked flame.
- Double check the cooker is off when you’ve finished cooking
- Do not use a BBQ cooker (including disposal BBQ) on a balcony or communal area.
- Keep electrics (leads and appliances) away from water.
- Check toasters are clean and placed away from curtains and kitchen rolls.
- Keep the oven, hob and grill clean and in good working order. A build up of fat and grease can ignite a fire.
- Take care when cooking with hot oil – it sets alight easily.
- Make sure food is dry before putting it in hot oil so it doesn’t splash.
- If the oil starts to smoke – it’s too hot. Turn off the heat and leave it to cool.
- Use a thermostat controlled electric deep fat fryer. They can’t overheat.
- If a pan catches fire, don’t take any risks. Turn off the heat if it’s safe to do so. Never throw water over it.
- Don’t tackle the fire yourself. Dial 999 and ask for the Fire Service. If your building has a Stay Put Policy, get everyone out of your flat but do not leave the building as this could obstruct the emergency services and delay them getting to the fire.
- Plan an escape route and make sure everyone knows how to escape. It could save your life.
- Make sure you know the evacuation plan for your building (for example, stay put unless the fire is in your flat)
- Establish where the fire exits and alarms are if you live in a large or high level building.
- Count how many doors you might need to go through to escape. It can be hard to see in smoke and you might become confused about where you are.
- Keep all exits clear.
- Keep landings and stairs clear of any items which could cause an obstruction to you or another person.
- Keep fire doors closed. They help to slow down the spread of fire and will give you extra time to get out.
- Keep door and window keys where everyone can find them
Night time check list
- Close inside doors at night to stop a fire from spreading.
- Turn off and unplug electrical appliances unless they are designed to be left on – like your fridge freezer.
- Check your cooker is turned off.
- Don’t leave the washing machine or tumble dryer on.
- Turn heaters off and put up fireguards.
- Put candles and cigarettes out properly.
- Make sure exits are kept clear.
- Keep door and window keys where everyone can find them.
What to do if there is a fire
- Don’t tackle fires yourself. Leave it to the professionals.
- Keep calm and act quickly, get everyone out as soon as possible.
- Don’t waste time investigating what’s happened or rescuing valuables.
- If there’s smoke, keep low where the air is clearer.
- Before you open a door check if it’s warm. If it is, don’t open it – fire is on the other side.
- Call 999 as soon as you’re clear of the building
- Watch our video – "Fire in Your Building – advice for tenants living in multistorey buildings"
- or "Fire Evacuation from low rise flats"
What to do if your escape is blocked
- If you can’t get out, get everyone into one room, ideally with a window and a phone.
- Put bedding around the bottom of the door to block out the smoke.
- Call 999 then open the window and shout "HELP FIRE".
- If you’re on the ground or first floor, you may be able to escape through a window.
- Use bedding to cushion your fall and lower yourself down carefully. Don’t jump.
- If you can’t open the window break the glass in the bottom corner. Make jagged edges safe with a towel or blanket.
3. Where you can find more information
Here are some easy to follow fire prevention steps from the Government websiteFire Safety Factsheet Fire Safety Animation