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Contact Us


Report repairs, make a payment and access other services using MYaccount – our 24/7 online customer portal. Register for MYaccount.


You can also report a non-emergency repair by text. Start a message with the word 'repair' followed by details of the fault to 07950 643 643.


0800 169 5454

Our Customer Service Centre is open Monday to Friday, 8:30am – 5pm.

Calls outside these times go through to our out of hours service, which is for emergency repairs only.

Calls to 0800 numbers are free from UK landlines and mobile phones.

Calls may be recorded for monitoring purposes.


Community House Office Opening Times:

Monday 8:30am - 12pm, 1pm - 5pm
Tuesday 8:30am - 12pm, 1pm - 5pm
Wednesday 8:30am - 12:30pm
Thursday 8:30am - 12pm, 1pm - 5pm
Friday 8:30am - 12pm, 1pm - 5pm
Saturday Closed
Sunday Closed

Community House
Stourport Road
Worcestershire DY11 7QE

Find us with Google maps

Foley Grove (Head Office) Office Opening Times:

Monday - Friday 8:30am - 5:00pm

Please note this is an automated reception service

The Community Housing Group
3 Foley Grove
Foley Business Park
Stourport Road
DY11 7PT

Find us with Google maps