Skip to main content

Contact Us

Online

Report repairs, make a payment and access other services using MYaccount – our 24/7 online customer portal. Register for MYaccount.

Text

You can also report a non-emergency repair by text. Start a message with the word 'repair' followed by details of the fault to 07950 643 643.

Call

0800 169 5454

Our Customer Service Centre is open Monday to Friday, 8:30am – 5pm.

Calls outside these times go through to our out of hours service, which is for emergency repairs only.

Calls to 0800 numbers are free from UK landlines and mobile phones.

Calls may be recorded for monitoring purposes.

Visit

Come along to our office, open Monday to Friday, 9am - 5pm.

Our Customer Service Centre is open Monday to Friday, 8:30am – 5pm.

The Community Housing Group
Community House
Stourport Road
Kidderminster
DY11 7QE

Find us with Google maps