As an Early Adopter the Community Housing Group will be working with the National Housing Federation to shape the new approach to strengthen the landlord/tenant relationship.
Along with other housing providers, our staff and residents will be working together to explore how we adopt and embed the new plan and charter, and how the Customer Voice and Assurance Group will oversee our performance against the new guidelines.
Regular updates on how Together with Tenants is progressing will be available here, along with links to information published by the National Housing Federation.
In July following extensive consultation with housing providers and residents the National Housing Federation published a revised 4 point Plan. The Plan includes a new Tenants Charter, and is the first step towards building a stronger relationship between tenants, residents and housing associations.